铜川市 LM 公司作为铜川市生猪生产重点企业，面临着招工难、留人难的困局，提升员 工工作满意度成为解决这一问题的有效手段。 首先，论文分析介绍了有关员工工作满意度的基本概念、相关理论及方法工具，重点介 绍了员工工作满意度概念以及员工工作满意度理论、需求层次理论、双因素理论、公平激励 理论等，并结合铜川市 LM 公司员工特点，从工作内容、薪资福利、职业发展、领导管理、 工作环境、公司发展六个维度编制出了铜川市 LM 公司员工工作满意度测量量表。其次，通 过对 163 名公司员工工作满意度的问卷调查，通过统计结果分析，发现员工工作满意度在各 个维度整体不高，大部分位于“一般”和“满意”之间；通过相关与回归分析，发现工作内容、 工作环境、职业发展是影响员工工作满意度的主要因素；通过人口统计学差异分析，发现 20-30 岁员工、男性员工、年收入在 30000-45000 元的员工、已婚员工对公司当前工作内容、 工作环境、薪资报酬等满意度相对较低；进一步分析发现，员工日常工作量偏大、薪水偏低 且经常迟发、员工挖潜培训不到位、领导管理亲和力较差、文娱建言服务体验差是影响 LM 公司员工工作满意度的主要问题。最后，从加大机械设施投入，降低人工劳动强度；拓宽资 金来源渠道，健全员工激励机制；建立必要培训机制，注重员工自身发展；提高领导管理水 平，促进领导员工沟通；精神物质建设并重，员工建言及时采纳等多个维度提出了铜川市 LM 公司如何提升员工满意度的对策建议。 本文的研究成果不仅有助于提升铜川市 LM 公司对公司员工的线上线下服务能力，而且 能够为其他省市组织完善工作职业发展、提升员工服务能力分享先进经验和有益做法。 关键词：员工工作满意度；激励理论；薪酬待遇；职业发展；领导管理Abstract As a key pig production enterprise in Tongchuan City, LM company in Tongchuan City is faced with difficulties in recruiting and retaining employees. Improving employee job satisfaction has become an effective means to solve this problem. First of all, the paper analyzes and introduces the basic concepts, related theories and tools of employee job satisfaction, focusing on the concept of employee job satisfaction, the theory of employee job satisfaction, the theory of demand hierarchy, the theory of two factors, the theory of fair incentive, and so on The measurement scale of employee job satisfaction of LM company in Tongchuan City was developed from six dimensions of working environment and company development. Secondly, through the questionnaire survey of 163 employees' job satisfaction, through the analysis of statistical results, it is found that the overall job satisfaction of employees is not high in all dimensions, most of them are between "general" and "satisfaction"; through correlation and regression analysis, it is found that work content, working environment and career development are the main factors affecting employees' job satisfaction; through demographic statistics, the paper finds that the main factors influencing employee job satisfaction are job satisfaction According to the difference analysis, we found that 20-30-year-old employees, male employees, employees with an annual income of 30000-45000 yuan, and married employees had relatively low satisfaction with the company's current work content, working environment and salary; further analysis found that the daily workload of employees was too large, the salary was low and often delayed, the staff's potential tapping training was not in place, the leadership management affinity was poor, and the entertainment advice service was provided Poor service experience is the main problem affecting the job satisfaction of LM company employees. Finally, from the aspects of increasing investment in mechanical facilities, reducing labor intensity; broadening sources of funds and improving employee incentive mechanism; establishing necessary training mechanism to pay attention to employees' self-development; improving leadership management level and promoting communication between leaders and employees; attaching equal importance to spiritual and material construction, and timely adoption of employee suggestions, the paper proposes how to improve employee satisfaction in Tongchuan LM company The countermeasures and suggestions are put forward. The research results of this paper not only help to improve the online and offline service ability of Tongchuan LM company, but also share advanced experience and beneficial practices for other provinces and cities to improve their work career development and enhance their service ability.Key words: Job Satisfaction; Incentive Theory; Salary; Career Development; Leadership Managementi 目录 1 绪论................................................................................................................................................1 1.1 研究背景..................................................................................................................................1 1.2 研究目的及意义......................................................................................................................1 1.2.1 研究目的............................................................................................................................1 1.2.2 研究意义............................................................................................................................2 1.3 研究内容及方法......................................................................................................................2 1.3.1 研究内容............................................................................................................................2 1.3.2 研究方法............................................................................................................................4 2 相关理论及国内外研究综述........................................................................................................6 2.1 相关概念界定...........................................................................................................................6 2.1.1 员工工作满意度................................................................................................................6 2.1.2 LM 公司员工工作满意度.................................................................................................7 2.2 员工工作满意度的理论基础..................................................................................................8 2.2.1 员工工作满意度理论........................................................................................................8 2.2.2 需求层次理论....................................................................................................................8 2.2.3 双因素理论........................................................................................................................8 2.2.4 公平激励理论....................................................................................................................9 2.3 员工工作满意度的影响因素.................................................................................................10 2.4 员工工作满意度的测量方法与工具.....................................................................................11 2.4.1 员工工作满意度测量方法..............................................................................................11 2.4.2 员工工作满意度测量工具..............................................................................................11 3 铜川市 LM 公司员工工作特性分析...........................................................................................13 3.1 LM 公司简介..........................................................................................................................13 3.2 员工特点及管理问题.............................................................................................................15 3.2.1 员工构成..........................................................................................................................15 3.2.2 工作特性及管理问题......................................................................................................17 4 铜川市 LM 公司员工工作满意度问卷调查.............................................