近年来，领导力提升问题被列为国内诸多中小企业突围发展的重要课题之一，MC 公司是典型的企业服务类中小企业，决策资源集中、决策随意性强、胜任力匮乏等中小 企业“顽疾”在该公司同样存在，本文基于对 MC 公司基层、中层、高层管理团队领导 力的全面调研和理论实践研究，为该公司各层级管理团队领导力提升提供富有价值的探 索，同时为其他中小企业领导力提升提供借鉴。 研究以领导权变理论为基础，结合国内外其他领导力理论和领导力素质模型的探索， 建立了涵盖企业战略及制度贯彻、管理业务开展、个人素质、对下属的影响、对上级或 平级的影响等五大项 33 个分项指标的调研系统，笔者以欧亿·体育（中国）有限公司收集、问卷和访谈调研的 方式对 MC 公司的领导力现状进行了初步调查，获取了该公司领导力的真实现状及九大 项领导力问题，并成功开发了涵盖创新力、工作力、控制力、影响力、执行力五个方面 的 MC 公司企业领导力素质模型和评价各层级管理团队领导力要素水平的评价标准。文 章还对 MC 公司领导力素质模型及评价标准在管理人员招聘与选拔、培训与发展、薪酬 与绩效考核、职业发展规划、后备干部储备与培养等方面的应用进行了分析研究。 依托该模型和评价标准，本研究建立了 MC 公司在企业战略及制度、领导任用评价、 个人行为、沟通机制四个方面领导力提升策略及执行方案，并对企业经营环境、企业管 理文化、企业绩效与激励模式等影响因素进行了分析。 研究为 MC 公司的领导力提升聚焦了问题、建立了模型、设定了评价标准、制定了 方案，助力了 MC 公司以企业领导力为切入点的管理水平提升，同时为领导力理论研究 在中国中小企业治理中发挥价值提供了案例借鉴。 关键词： 中小企业、企业领导力、领导力素质模型、领导力评价标准、领导力提升II ABSTRACT In recent years, the issue of leadership improvement has been listed as one of the important topics for the breakthrough development of many small and medium-sized enterprises in China. MC is a typical enterprise service small and medium-sized enterprise, with concentrated decision resources, strong discretion, and lack of competence. "It also exists in the company. This article is based on a comprehensive survey of MC's leadership and theoretical and practical research. It provides valuable exploration for the company's leadership improvement and provides reference for other SMEs' leadership improvement." The study is based on the theory of leadership contingency, combined with the exploration of other domestic and foreign leadership theories and leadership quality models. A survey system of 33 sub-indicators including five major items including impact. The author conducted a preliminary survey of the current status of MC ’s leadership by means of data collection, questionnaires and interviews, and obtained the true status of the company ’s leadership and nine major Problem, and successfully developed the MC company's enterprise leadership quality model and evaluation criteria for evaluating the level of leadership elements covering five aspects: innovation, work, control, influence, and execution. The article also analyzes the application of MC's leadership quality model and evaluation criteria in the aspects of management recruitment and selection, training and development, salary and performance appraisal, career development planning, reserve cadre reserve and training. Relying on the model and evaluation criteria, this study established MC company ’s leadership improvement strategy and implementation plan in four aspects: corporate strategy and system, leadership appointment evaluation, personal behavior, and communication mechanism. The influencing factors such as performance and incentive model were analyzed. Research has focused on issues, established models, set evaluation standards, and formulated plans for MC ’s leadership improvement. It has helped MC companies improve their management level with enterprise leadership as the starting point, and at the same time provides leadership research in China. The use of value in the governance of SMEs provides a case for reference. Keywords: Small and Medium-sized Enterprise/ Enterprise Leadership/ Strategy of Leadership PromotionIII 目 录 摘要.........................................................................................................................................I ABSTRACT .............................................................................................................................. II 第一章 绪论..............................................................................................................................1 1.1 研究背景及意义............................................................................................................. 1 1.1.1 研究背景.................................................................................................................. 1 1.1.2 研究意义.................................................................................................................. 1 1.2 国内外研究现状与文献评述......................................................................................... 2 1.2.1 领导力理论研究...................................................................................................... 2 1.2.2 领导力素质模型研究.............................................................................................. 4 1.2.3 领导力提升策略研究.............................................................................................. 5 1.2.4 本文理论依据.......................................................................................................... 6 1.3 研究目标及内容............................................................................................................. 7 1.3.1 研究目标.................................................................................................................. 7 1.3.2 研究内容.................................................................................................................. 7 1.4 研究方法及研究技术路线............................................................................................. 8 1.4.1 研究方法.................................................................................................................. 8 1.4.2 研究技术路线.......................................................................................................... 8 第二章 MC 公司领导力现状及问题.....................................................................................10 2.1 MC 公司概况................................................................................................................. 10 2.1.1 发展现状................................................................................................................ 10 2.1.2 管理现状................................................................................................................ 10 2.2 MC 公司领导力现状调查............................................................................................. 13 2.2.1 访谈提纲及调查问卷设计.................................................................................... 13 2.2.3 访谈及问卷调查的实施........................................................................................ 14 2.2.4 访谈问题汇总........................................................................................................ 15 2.2.5 问卷调查结果统计................................................................................................ 16 2.3 MC 公司领导力问题总结及其原因分析..................................................................... 18 2.4 MC 公司领导力问题的解决思路................................................................................. 20 2.5 本章小结....................................................................................................................... 22IV 第三章 MC 公司领导力素质模型的开发与评价.................................................................23 3.1 MC 公司领导力素质模型开发的方法与过程............................................................. 23 3.2 MC 公司领导力素质模型............................................................................................. 24 3.2.1 MC 公司领导力素质“五力模型” ...........................................