摘 要
随着企业经营环境的快速变化,企业通过建立信息系统消除信息孤岛,加快企业业
务运转,建立产业链一体化的经营模式。同时,与其它领域中的项目一样,为了适应快
速多变的市场环境,企业对信息化项目的实施也会提出了又快又好的要求。因此,项目
的解决方案在满足既定功能的需求,并且保证项目质量的前提下,要想充分实现项目目
标,项目管理的研究工作则显得尤为重要。
本文针对S电梯公司e*logistiCs项目延期案例,结合项目管理的基本理论及方法,
分别从项目组织管理、项目沟通管理和项目进度管理的三个角度切入,对案例进行深入
分析研究。主要发现三个管理问题:一是由项目组织结构、项目团队、公司管理层三个
因素所导致的项目组织管理不完善的问题;二是由组织层级、项目经理、沟通方式三个
因素所导致的项目沟通管理不到位的问题;三是由项目进度计划、控制及赶工三个环节
所反映的项目进度管理不科学的问题。
最后,对于组织管理问题,提出了如何加强项目团队建设的相关对策;对于沟通管
理问题,提出了如何推进项目沟通管理策略的相关对策;对于进度管理问题,提出了如
何引入关键链项目管理(CCPM)模式的相关对策。
关键词:项目;案例;组织管理;沟通管理;进度管理
Abstract
With the rapid change of the enterprise business environment,many companies eliminate
lonely island of information,speed up the business operation and establish a chain of integrated
business model through setting up the information system. Meanwhile, in order to adapt to the
fast and changeable market environment, the enterprise will also need the implementation of
information project to be quick and good,which is the same as the project implementation of
other domain. Therefore, under the premise of meeting the system function and project quality,
the study of project management is particularly important for achieving the project objective
fully.
In this thesis,a in_depth analytical study is carried out for e*logistics project deferment
case of S elevator Ltd.,combining basic theories and methods of project management,
respectively from the three views of project organization management, project communication
management and project schedule management Mainly the three management issues are found.
Issue 1: The three factors of project organization, project team and top management result in the
deficiency of project organization management; Issue 2: The three factors of organization level,
project manager,and communication mode cause the lack of project communication
management; Issue 3: The project schedule management is unscientific in three links of
program, control and overtime work.
Finally, for solving the issue of organization management, how to strengthen the project
team building is raised; for solving the issue of communication management, how to push the
project communication strategy is raised; for solving the issue of schedule management, how to
introduce Hie CCPM (Critical Chain Project Management) schedule management model is
raised.
Key Words: Project; Case; Organization Management; Communication Management;
Schedule Management