制度
POLICY
Mailing Service
编号
REF CODE
执行职位
POSITION RESPONSIBLE
Bellman
涉及部门
DEPT.
CONCERNED
F.O. Personnel
All Depts.
目的OBJECTIVE:
The purpose of this policy is to accommodate to guests needs in any possible approaching.
执行程序PROCEDURES:
The Concierge personnel should weight the mail or postcard that the guest wish to mail out once receives.
The Bell Captain should advise the guest of the postage exactly according to the standard postage list issued by the municipal post office.
The postage be paid in cash only. Duty Assistant Manager should be contacted for any insistence of changing the postage into room account and handle in a flexible manner.
Bell Captain will paste the stamp on the mail / postcard accordingly and place into a " Mail-out" folder card.
At 3:30pm every afternoon, the Bell Captain should delegate a concierge personnel to send out the mail into the postbox nearby.
For any Express Mail or Parcel, Bell Captain to refer it to Business Center for handling.
Chief Concierge should closely monitor on the replenishment of the stamp by using the given cash float.
No any mark-up is allowed for the mailing service. Disciplinary action to be forward once forward.
Departmental official mail can be centralized to concierge for mail out unless the circumstance of the letter is sealed and the stamp is pool pasted already.
制度
POLICY
Luggage Disposal
编号
REF CODE
执行职位
POSITION RESPONSIBLE
Chief Concierge
涉及部门
DEPT.
CONCERNED
FOM
Security
Assistant Mgr.
目的OBJECTIVE:
The intention of this policy is to tightenly control on the space of the luggage storage room, to accommodate the guests need in storing their belongings.
执行程序PROCEDURES: