Y印刷包装公司基层员工流失问题及对策研究
研究生：朱贤璇
导师姓名：宋凌云
学科：工商管理
研究方向：人力资源管理
年级：2019级
摘要
21世纪以来，我国经济快速发展，中小型民营制造业已成为推动我国向“制造
大国”发展的重要力量。然而，随着我国制造业转型升级，中小型民营制造业基层员
工的流失问题也日渐突显，招工难、用工荒已成为普遍现象。现代社会，企业之间的
竞争已经不仅仅是技术、资本、产品的竞争，更重要是人才的竞争。作为劳动密集型
欧亿·体育（中国）有限公司的中小型民营企业，基层员工就是企业的核心资源，基层员工的大量流失将严重
影响公司的正常经营，制约公司的健康发展。如何有效降低基层员工流失率，已经成
为当今制造业刻不容缓的研究课题。
Y印刷包装公司是一家中小型民营印刷包装企业，作为本地“重点印刷企业”，
近年来，Y印刷包装公司凭借先进的印刷技术和设备，秉着“以人为本，信誉第一，
环保并重，和谐发展”的理念，不断地开拓进取，成为众多知名企业的印刷包装供应
商，年销售额逐步上涨。然而，伴随着该企业在迅速发展的同时，也面临着基层员工
频繁流失的困扰，对公司安全稳定生产及内部凝聚力等方面造成严重影响。据统计，
Y印刷包装公司2018-2021年基层员工流失率都超过30%，基层员工大量流失成为公
司管理层亟待解决的问题。
基于此，本文以Y印刷包装公司为研究对象，在研究中，主要采用了文献研究法、
访谈法、问卷调查法等研究方法，收集和分析了Y印刷包装公司2018-2021年离职员
工的相关数据，对部分已离职的员工进行电话访谈，同时对全体在职的基层员工进行
工作满意度调查，结合SPSS统计分析软件对调查问卷进行分析，确定离职倾向的影
响因素大小，深入了解Y印刷包装公司员工离职原因。
研究结果表明，影响基层员工流失的因素分别有企业方面、个人方面及社会方面
三大因素。其中，企业因素有：福利制度不合理、职业发展通道不清晰、培训工作不
合理、基层管理人员管理能力欠缺、忽视企业文化建设、工作时间较长；个人因素有：
家庭原因、就业观念的转变、个人职业发展规划；社会因素有：就业机会的增加、不
实招聘信息的影响、城市消费水平过高。
为降低基层员工流失率，促进公司发展，在分析清楚基层员工离职的原因后，结
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合国内外相关员工离职的理论成果，并根据公司实际情况从企业方面、个人方面提出
了相应的对策。其中，企业方面的建议有：优化薪酬福利制度、健全职业发展通道、
完善员工培训机制、提高基层管理水平、构建良好企业文化、合理控制加班时间；个
人方面的建议有：帮助员工解决部分问题、引导员工树立正确就业观、协助员工制定
职业生涯规划。通过本文的研究，希望形成适合我国中小型民营制造业企业基层员工
的管理机制，为Y印刷包装公司及同类型中小型民营制造业的发展提供参考和借鉴。
关键字：制造业；基层员工；员工流失；工作满意度
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Research on the Problems and Countermeasures of Grass-roots
Employees Turnover in Y Printing and Packaging Company
Graduate student:Zhu Xianxuan
Supervisor:Song Lingyun
Major: Business Administration
Research direction:Human Resource Management
Grade:2019
Abstract
Since the 21st century, China's economy has developed rapidly, and the small and
medium-sized private manufacturing industry has become an important force in promoting
China's development into a "manufacturing power". However,with the transformation and
upgrading of my country's manufacturing industry, the loss of grass-roots employees in
small andmedium-sized private manufacturingindustries has becomeincreasingly
prominent. Difficulty in recruiting and labor shortages have become common phenomenon.
In modern society, the competition between enterprises is not only the competition of
technology, capital and products, but also the competition of talents. For a small and
medium-sized private enterprise in a labor-intensive industry, grass-roots employees are
the core resources of the enterprise. The large loss of grass-roots employees will seriously
affect the normal operation of the company and restrict the healthy development of the
company. How to effectively reduce the turnover rate of grassroots employees has become
an urgent research topic in today's manufacturing industry.
Y Printing and Packaging Company is a small and medium-sized private packaging
and printing enterprise. As a local"key printing enterprise", in recent years, Y Printing and
Packaging Company, with its advanced printing technology and equipment, adheres to the
concept of "people-oriented, reputation first, equal emphasis on environmental protection,
and harmonious development".Constantly forging ahead and becoming a well-known
packaging and printing supplier for many well-known enterprises,the annual sales have
gradually increased. However, with the rapid development of the company, it is also facing
the problem of frequent loss of grassroots employees，which has a serious impact on the
company's safe and stable production and internal cohesion..According to statistics, the
turnover rate of grassroots employees in Y Printing and Packaging Company from 2018 to
2021 exceeded 30%,and the loss of grassroots employees has become an urgent problem
for the company's management to solve.
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