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全球竞争日趋激烈,科学技术不断突破,给人类的生产、生活和商业模式带来深刻的变 革,越来越多的企业将创新置于战略的核心。企业的创新战略离不开创新的员工,为提升员 工的创新行为,需要通过有效的激励机制和广泛的发展平台,激发员工自主创新,从而实现 个人价值和企业战略的双赢。当下,工作场所乐趣作为一种与员工精神需求相适性更高的新 型激励手段,进入了中国企业的管理实践中,引起了学术界的关注。因此,深度挖掘工作场 所乐趣与员工创新行为之间的关系,为企业管理实践和相关理论发展提供更多的实证数据意 义重大。 本文对工作场所乐趣、创新行为及其相关理论进行整合,通过理论探索,初步构建理论 模型,引入工作投入为中介变量、内外控人格特质为调节变量,探讨工作场所乐趣对员工创 新行为的影响机制。通过调研不同类型的企业员工,发放 420 份问卷,得出显著性结论如下: (1)工作场所乐趣及其各维度均与员工创新行为呈显著正相关关系;(2)工作场所乐趣与工 作投入呈显著正相关关系,不同的乐趣表现形式对工作投入具体层面的影响路径存在差异。 同时,工作投入在工作场所乐趣和创新行为之间起到了部分中介作用;(3)内外控人格特质 会显著调节工作投入及其各维度与创新行为之间的关系,偏内控人格起增强作用。基于此, 工作场所乐趣对员工创新行为的影响机制研究更加完善。 基于研究结论,结合企业应用工作场所乐趣现状,从管理观念、乐趣活动形式、员工人 格特质等方面为企业管理者提出了具体的管理建议,以促进员工创新行为的提升。 关键词: 工作场所乐趣,创新行为,工作投入,内外控人格特质II Abstract Nowadays, global competitions become increasingly fierce. Breakthroughs in science and technology bring profound changes to people’s daily life, production and business models. Innovation is regarded as the core of strategies by more and more enterprises, and it cannot be separated from innovative employees. In order to improve the innovation behavior of employees, effective incentive mechanism and extensive development platform should be provided to stimulate them. As a result, a win-win situation between individual value and enterprise strategy can be achieved. At present, as a new incentive method with higher adaptability to employees' spiritual needs, workplace fun enters the management practice of Chinese enterprises and attracts the attention of the academic circle. Therefore, it is of great significance to deeply explore the relationship between workplace fun and employees' innovative behaviors and provide more empirical data for the development of enterprise management practices and related theories. Based on the integration of workplace fun, innovation behavior and related theories, this paper preliminarily constructs a theoretical model. After that, it introduces job involvement as a mediating variable and internal and external controlled personality traits as a moderating variable. Then, it successfully explores the influence mechanism of workplace fun on employees' innovation behavior. By investigating employees from different types of enterprises, 420 questionnaires are sent out, and significant conclusions are drawn as follows :(1) There is a significant positive correlation between workplace fun and employees' innovative behaviors. So are its dimensions. (2) There is a significant positive correlation between workplace fun and job involvement. Different forms of fun have different influence paths on specific levels of job involvement. At the same time, job involvement plays a partial mediating role between workplace fun and innovative behavior. (3) Locus of control personality can significantly adjust the relationship between job involvement, including its dimensions and innovation behavior, and partial internal control personality plays a strengthening role. Therefore, the research on the influence mechanism of workplace fun on employees' innovative behaviors is more perfect. Based on the research conclusion, the paper combines with the application status of workplace fun in enterprises, puts forward specific management suggestions for enterprise managers from aspects of management concepts, forms of fun activities and employees' personality traits, so as to promote the improvement of employees' innovative behaviors. Key words:Workplace fun; Innovation behavior; Job involvement; Locus of control personalitytraitsIII 目录 第一章 绪论............................................................................................................................................................. 1 研究背景.................................................................................................................................................... 1 研究意义.................................................................................................................................................... 2 研究思路.................................................................................................................................................... 3 研究方法.................................................................................................................................................... 4 第二章 文献综述..................................................................................................................................................... 6 工作场所乐趣研究综述 ............................................................................................................................ 6 2.1.1 工作场所乐趣的概念界定 ............................................................................................................. 6 2.1.2 工作场所乐趣的维度与测量 ......................................................................................................... 6 2.1.3 工作场所乐趣的前因变量 ............................................................................................................. 7 2.1.4 工作场所乐趣的结果变量 ............................................................................................................. 8 工作投入.................................................................................................................................................... 9 2.2.1 工作投入的概念 ............................................................................................................................. 9 2.2.2 工作投入的测量 ............................................................................................................................. 9 2.2.3 工作投入的前因及结果变量 ....................................................................................................... 10 内外控人格特质...................................................................................................................................... 10 2.3.1 人格特质理论............................................................................................................................... 10 2.3.2 内外控人格特质的概念 ................................................................................................................11 2.3.3 内外控人格特质的测量 ................................................................................................................11 2.3.4 内外控人格特质的影响因素 ....................................................................................................... 12 2.3.5 内外控人格特质的应用 ............................................................................................................... 12 创新行为.................................................................................................................................................. 13 2.4.1 创新行为的概念 ........................................................................................................................... 13 2.4.2 创新行为的维度与测量 ............................................................................................................... 14 2.4.3 创新行为的前因变量 ................................................................................................................... 14 文献回顾总结..........................................................................................................