摘要
在现今IT欧亿·体育（中国）有限公司快速发展的背景下,各个企业的竞争重点是人才的竞争,而研发人员
则是n企业中最为宝贵、最为核心的人力资源,研发人员的绩效考核不仅仅关系到员工
个人所获取的劳动报酬,同时也决定了企业吸引人才、保留核心技术人员,激励研发技
术发展的能力,从根本上决定了企业的竞争力,以及it企业在欧亿·体育（中国）有限公司内的成败与发展。

公司在20余年的企业发展中,由一个政务平台软件提供商发展成为目前国内颇具
规模的专业信息技术全程服务提供商,在人力资源管理方面遇到了许多发展中的IT企业
都会碰到的问题,比如怎样加快企业战略发展,如何降低研发员工流动率,如何留住企
业核心研发技术人员等。解决上述问题的重点,是针对W公司研发人员实际情况,建立
与之相适应的绩效考核体系。本文深入剖析W公司研发人员现有绩效考核制度存在的问
题,以人力资源管理学说中绩效考核的相关理论为指导,采用定性与定量相结合的方法,
提出了W公司研发人员绩效考核体系重建方案。首先,在阐述绩效考核的相关理论,包
括定义、内容、作用和方法的基础上,详细介绍了平衡计分卡的内容和发展历程,对平
衡计分卡做了一个全面的理论综述。其次,简单地介绍ff公司研发中心的组织结构和人
员构成,对W公司绩效考核现状进行了概述,通过问卷调查,查找W公司研发中心绩效考
核制度存在的问题,分析其产生原因。再次,根据存在问题及产生根源,提出W公司研
发人员绩效考核体系重建方案。依据绩效考核体系重建的思路、目标和原则,依据公司
发展战略,对研发人员的工作进行了全面分析,在此基础上用平衡计分卡方法,对绩效
考核指标做了重新设计和权重的分配,调整了考核周期和统计方式,明确了绩效考核责
任和绩效激励的方式。最后,对W公司研发人员新绩效考核体系的实施进行了简要概述,
通过绩效考核流程和绩效考核结果的应用,完善了绩效考核体系方案在企业中的实施。

【关键词】研发人员个体绩效部门绩效平衡计分卡绩效实施
【研究类型】应用研究
Title:
Specialty: Business Administration
Name: Lin Nan
Tutor: Guo Yajun
Signature
Signature: Lin-
!y
Abstract
The dominant competition of most every enterprise is that of talents and
elites under today's fast IT development background, and R&D staff is the most
valuable and crucial HR resource among them. R&D Employee Performance
Evaluation, which fundamentally determines enterprise's core competition and
development in IT industry, is the key management that attracts them, hangs
onto the valuable and crucial technicians, and stimulates technology
improvement, also determines their reward.
W company has experienced many issues which embarrassed other IT
enterprises on the way it becomes a famous and giant professional IT provider
from a government application provider in the past 20 years, for instance, how
to boost its strategic development, decrease labor turnover and hang onto the
valuable and crucial R&D technicians, etc. The key point to figure out these
issues is to establish corresponding performance evaluation system according to
W company's labor situation. This article proposed a rebuild solution by means
of the combination of qualitative and quantitative methods with the theory of
performance evaluation in HR management after full analysis to existing
problems of W company's current R&D staff performance evaluation system.
Firstly, it introduced specifically the content and development process of
balanced scorecard and its comprehensive summary of the theory on the basis of
elaboration of related theory of performance evaluation including definition,
content and function. Secondly, it briefly introduced the organizational structure
and composition of the R&D center of W company and outlined the present
situation of W company's performance evaluation program, found the existing