摘要
吉林中光易仔教育科技有限公司员工培训方案研究
2015 年是中国创新创业的重要一年，6 月 11 日国务院发布《关于大力推进
大众创业万众创新若干政策措施的意见》充分认识推进大众创业、万众创新的重
要意义。“互联网+”等新产业、新业态的迅速发展，为经济结构调整打开了新的
局面，形成经济新的发展势头。吉林中光易仔教育科技有限公司正是顺应创业大
潮而生的，将高校教育资源及互联网搜索技术优势相结合，依托互联网教育，以
实现特色化教育视频传播的平台。吉林省作为互联网产业发展相对滞后的地区，
互联网人才也相对匮乏。对于初创期的中光易仔公司，公司管理层面临诸多问题
急待解决：公司如何让突破地域资源限制，打造自己本地化优势，与已经进驻长
春的国内领先教育企业争得市场份额；如何在现有固定客户群体中，挖掘更进一
步的销售可能；如何打造全体员工的市场竞争意识，提升全员服务理念，为企业
增强竞争力；如何提升现有员工岗位胜任能力，挖掘员工潜力，缩小员工水平差
异等等问题，这些问题都可以归结到人力资源培训的问题，也是有针对性培训员
工，符合企业战略需求的问题。中光易仔公司员工整体的学历水平不够理想，专
业延展的知识掌握不够、员工职业素养不高，因此人才的培养对于中光易仔公司
显得尤为重要。因地制宜的设计一套适用公司初创现状，提升公司现有员工综合
能力素质水平的培训方案，将为中光易仔公司解决这一人力资源上的难题。人力
资源部急需要建立与企业战略相配合，符合当下组织和员工需求，并行之有效的
培训方案

本文参照企业员工培训体系开发理论及成人培训的特点，采用管理层访谈
方法进行组织层面的培训需求调研；在员工群体中应用问卷调查法获得员工岗
位培训需求及员工职业生涯规划培训需求，结合员工培训的经济因素与可实施
性因素，总结出符合中光易仔公司初级阶段发展的培训需求。在方案设计中，明II
确了培训目的，培训内容，培训对象，并对于不同的课程内容给出了相应的培训
方法，例如，成人教学法、行动学习法、微课等。培训方案将更侧重培训内容的
设计、培训实施的过程安排、培训结果的评估以及受训员工积极性的调动。本方
案中还设计了培训学分制管理、培训师资培养及相关激励制度，确保培训项目顺
利开展。根据柯氏四层评估模型理论，对于员工培训在不同层面的效果制定评估
体系，评估结果将为方案的优化提供帮助。最后，为确保公司员工培训方案的顺
利实施，从组织层面，制度层面以及企业文化层面建立了相关的保障制度，以保
障培训工作长期开展下去

通过本文对中光易仔公司员工培训方案的研究，指出了中光易仔公司现有
人力资源管理中对于员工培训管理的不足，也提出了中肯的解决方案，希望本文
的研究成果可以为中光易仔公司现阶段人才短缺的问题提供帮助，为公司更好
的发展，提供更强大的人员储备

关键词：
培训方案，学习型组织，员工培训III
Abstract
Research on Training Program of Jilin Zhongguang Ezai
Education Technology Company
The year of 2015 is an important year for China&39;s innovation and entrepreneurship.
The importance of promoting public entrepreneurship and innovation is stipulated in
《The Opinions of Several Policies and Measures on Vigorously Promoting the
Innovation of Public Entrepreneurship》 released on June 11
th
. The rapid development
of Internet plus and other new industries, new formats have ushered in a new situation
for the adjustment of economic structure, forming a new economic development
momentum. Zhongguang Ezai company emerges in such trend of entrepreneurship.
Combining the advantages of university education resources and Internet search
technology, it’s a video communication platform realizing the characteristic education,
which is relying on Internet education. As a relatively lagging area for the development
of the Internet industry, Internet talents in Jilin province is also relatively scarce. For
the start-up Zhongguang Ezai company, many management problems in the company
shall be solved: how to build its own local advantages by breaking through regional
resource constraints; To win market share with the leading domestic education
enterprises in Changchun; how to explore further possible sales in the existing fixed
customer groups; How to build the staff&39;s awareness of market competition, improve
their service concept, thus enhancing the competitiveness of the enterprise; how to
improve the competency of existing staff, explore the potential of employees and
reduce the quality difference of the employee; these problems can be attributed to the
training of human resources; the specific staff training meets the strategic demand of
the enterprise. The overall educational level of employees in Zhongguang Ezai is notIV
ideal enough, their professional knowledge is insufficient and staff professionalism is
not prominent enough. Therefore, the training of talents is particularly important for
Zhongguang Ezai company. The company designed a set of training programs for the
company&39;s initial status, which can improve the comprehensive quality and level of its
employees. It will solve the issue of human resources for Zhongguang Ezai company.
The human resources department needs to set up an effective training program in line
with the current organization, staff needs and the enterprise strategy.
Referring to the development theory of employee training system and the
characteristics of adult training, this paper conducts research on training needs at
organizational level by means of manager interview. The questionnaire is carried out
among the staff group to obtain the needs of staff post training and the needs of staff
career planning training. Combining economic factors and enforceability factors of
employee training, this paper summarizes the training demand for Zhongguang Ezai in
its primary development stage. In the program design, this paper makes it clear training
purpose, training content and training object, and also provides the corresponding
training methods for different course contents, such as adult teaching method, action
learning method, micro lesson and so on. The training program will focus more on the
design of the training content, the process arrangement of the training, the evaluation
of the training results and the mobilization of trainees. The program also designed the
training credit system management, training of trainers and related incentive system,
so as to ensure the smooth development of the training project. According to
Kirkpatrick&39;s four-level evaluation model, the evaluation system is conducted for the
effectiveness of staff training at different levels, which is of great assistance to later
optimization of the program. Finally, this paper set up a related guarantee system from
the organizational level, the system level and the enterprise culture level in order to
ensure the successful implementation of employee training programs, thus ensuring the
long-term development of training.V
Through research on employee training program of Zhongguang Ezai company,
this paper pointed out the deficiency of staff training management in the existing human
resource management of Zhongguang Ezai company, and also proposed some solutions.
Expectantly, the research results of this paper can help to improve the talent shortage
of current Zhongguang Ezai company, so as to provide more excellent personnel
reserves for the betterment of the company.
Key words:
Training program, Learning group, Stuff trainingVI
目 录
第 1 章 绪论....... 1
1.1 研究背景与意义 .... 1
1.2 研究方法与内容 .... 2
1.3 理论基础和文献综述 ........ 4
第 2 章 中光易仔公司员工培训现状及问题... 7
2.1 公司员工培训现状7
2.2 公司培训存在的问题 ........ 9
2.3 公司员工培训问题的成因分析.. 12
第 3 章 中光易仔公司员工培训方案设计..... 16
3.1 公司员工培训需求分析 ....
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