摘要

快速发展的外包公司需要越来越多的人力资源,项目交付部门的交付质量和效率在

企业中起着越来越重要的作用。如何通过提高一线员工的个体绩效,来提高企业的整体

绩效已成为外包企业极为关注的核心问题。一个优秀、科学、合理的绩效考核体系,不仅

能对项目交付人员的绩效给予合理及时的评价,提高他们的满意度,降低人员的流失,实现

个体的发展,并且能对研发团队和软件公司的某一段时期的业绩给予总结,而且能够向企

业管理层提供决策数据。

课题以VIT软件外包公司为例,综合运用文献研究法,走访调查法等对VIT软件外

包公司项目交付部门的不同职位的人员绩效考核问题进行研宄。

本文通过对VIT公司项目交付部门人员绩效考核现状的深入研宄,以及对其工作内

容和职责的分析,根据项目交付人员的特性,同时结合人力资源管理和绩效考核的相关理

论和方法,借鉴己有的经验,以vrr公司三类项目交付人员为例进行了绩效考核体系的设

计,包括绩效考核指标的设计、考核指标体系的建立、考核指标权重的计算以及确定考核

指标的评分标准,在最后本文提出了绩效考核体系的实施保障。

本文旨在建立和完善VIT公司项目交付部门绩效考核体系,这有助于企业各项考核

指标和工作过程的量化,提高企业核心竞争力,希望能够在理论和实践方面为软件企业员

工的绩效管理提供一些有益的参考。

关键词:软件外包公司,绩效考核,项目交付人员,考核指标权重

PERFORMANCE EVALUATION RESEARCH

BASED ON DELIVERY DEPARTMENT OF VIT

OUTSOURCEING COMPANY

ABSTRACT

The rapid development of the outsource companies will need more and more of the

human resources, the quality and efficiency of the project delivered by delivery department

plays a more and more important role in the company. How to improve the individual

performance of the first-line staff,how to improve the overall performance of the enterprise

has become to the core concern of the outsourcing enterprise. A good,scientific and

reasonable performance evaluation system, will not only benefit to individual employee, but

also benefit to increase their satisfaction and reduce staff turnover, it will also help employee

grow their ability,and give upper manager an overall review about the quality of staff and

project.

This article will take VIT software Outsourcing Company for example, using some

method like the literature research and research investigation, will do a research on how to

do performance evaluation for project delivery department of VIT.

Based on the deep research on the current situation of VIT company software personnel

performance evaluation, and analysis of the content of the work and responsibilities,

according to the characteristics of personnel, using related theories and methods and

combining with the human resource management and performance evaluation, taking the

typical three type of worker in delivery department for example, this article will design

performance evaluation system, including performance appraisal index design, evaluation

index system, the establishment of evaluation index weight calculation and determine the

evaluation index of the evaluation standard. In the end this paper presents the

implementation of performance appraisal system security.

This paper aims to establish and improve the delivery department performance

appraisal system, which helps company to set up the evaluation indicators and the working

process, improve the core competitiveness of company, hoping to provide some beneficial

reference for performance management in software company in the aspects of theory and

practice.

KEY WORDS: software outsourcing company, performance evaluation,project delivery

worker, evaluation index weight calculation