ICS03.120.10C00DB36备案号：?????江西省地方标准DB36/T944—2017养老护理服务质量规范Service quality standard for senior care2017-04-06发布2017-07-01实施江西省质量技术监督局发布 DB36/T944—2017目??次前??言.............................................................................................................................................................II1范围.................................................................................................................................................................12规范性引用文件.............................................................................................................................................13术语和定义.....................................................................................................................................................14基本要求.........................................................................................................................................................15服务内容及要求.............................................................................................................................................36服务流程.........................................................................................................................................................57服务实施.........................................................................................................................................................68服务质量保障.................................................................................................................................................69投诉处理.........................................................................................................................................................610养老护理员职业等级及资格认证...............................................................................................................7附录A（欧亿·体育（中国）有限公司性附录）养老护理员信息登记表..........................................................