企业项目管理是企业经营管理的重要组成部分,在现代企业的经营管理中 发挥着越来越重要的作用绩效考评就是一项具体的项目管理活动目前,越 来越多的企业认识到绩效考核的重要性,并开始实施绩效考核但由于绩效考 核的多因性!多维性!动态性等特点及考核者的情感等因素的影响,以及管理 者在认识上的误区,职能部门在操作上缺乏工具和方法,考核难以取得令人满 意的效果这种现象使我国的绩效考核处于一个较低的层面,也使得对企业员 工绩效考核的研究成为一个重要的课题 论文以TS房地产开发有限责任公司(以下简称TS公司)的员工绩效考核 为研究对象,通过对其绩效考核体系的设计,试图探索一条路子,帮助TS公司 跳出/为考核而考核0的怪圈,走出常见误区,消除困惑,实现绩效考核/低 成本!易操作!易接受和高效率0的期望,并通过设计科学!合理的员工绩效 考核制度,调动员工的工作积极性!主动性!创造性,提高组织效率,实现企 业目标并力求在一定程度上避免人员的流失,使企业吸引人才!培养人才! 开发人才和保留人才,促进企业可持续发展 在阐述选题背景和研究意义的基础上,分析了国内外绩效考核相关研究的 主要成果,结合研究的需要,分别对企业员工绩效考核定义和相关理论及方法 进行了界定和阐述;将周边绩效和管理绩效作为员工绩效考核的内容,以提升 人力资本的价值,促进人员与企业的可持续发展对TS公司员工绩效考核体系 进行了诊断和设计)该公司员工绩效考核体系中存在着体系不健全!考核主 观性强!考核方法单一等缺点,建立TS公司绩效考核体系应遵循公平!量化! 系统性!实践性!适应性和易操作性并重的原则根据不同管理层次的不同管 理职能,结合岗位工作内容,采用不同的考核主体!考核目标和考核权重,设 计了相应的考核体系引入绩效反馈制度作为绩效考核体系的重要组成部分, 以提高考核过程中员工的满意程度,保证考核体系的良好运行 关键词:员工绩效考核;方案设计;工作分析;考核方法西华大学硕士学位论文第川页 Abstract TheProjectad而nistrationofenierprise15thattheenierprisesoPerationand managemeniimPortance15comPosedofeonient.It15PI咖ngamoreandmore imPortantroleinthemodementerprises.TheexPectationeffectexaminingand valuationit15conereteoneProjectmanagemenitousePersonalinfluence.Currenil又 moreandmoreenierprisesknowtheimPortantofthePerformanceaPPraisaland starttoPutitinioPractiee,butduetoPerfonnaneeaPPraisalhavemanyPeculiarities suehas:many一eause,manydimension,trendsandaPPraisalman.5sensibilityfactor, and50on,theaPPraisaldifficulttoacquiresatisfactioneffeet.That15tosay,inour countrythePerformanceaPPraisal15stillinalowlevel.50it15urgenitostudythe PerformanceaPPralsalinenierprises. TheobjectofthistextmainlyfocusesontheemPloyPerformanceaPPraisal systemofTSComPany.IttriedtofindoutanewwayforenterprisestojumPout thestrangeeircle/toaPPraisalforaPPraisalbydesigningthePerformanceaPPraisal systemofComPany.ThenewwaywouldhelPthemanagerstounderstandthe PerformaneeaPPraisalbetter.ItwouldalsohelPtorealize/lowcost,easyoPeration, easilyaccePtingandhighefficiency.,ofthePerformanceaPPraisal,andavoidthe defieienciesofthePreseniPerformanceaPPraisalasfarasPossible,arousethe emPloyeesenthusiasm,activityandereativity,imProveorganizations.efficieneyand realizetheorganizations.objeetives.ThePerformanceaPPraisalsystemeanavoid emPloyee.5tumovertosomeextentandhelPtheenierpriseattract,train,develoP andreservetaleniemPloyees. AtfirstthethesisstatesthebaekgroundofehoosingthetoPieandthemeaning ofstu颇ngit.Thenitsunun丽zedtherelateddomestieandiniernationalartieles. ThenitanalyzedthebasicPrineiPlesandmethodsofthePerfonnaneeaPPraisal.On thebasisofabove,thethesisanalyzedthePreseniconditionofthePerformance aPPraisalsystemforcomPanyTS.Conce扭ingthedeficieneiesofTSComPany.s PresentPerformanceaPPraisalsystem,suehasirregularPerformanceaPPraisal system,singleaPPraisalmethod,and50on,thethesisPutsforwardtoestablish PerformanceaPPraisalsystem.Accordingtodiffereniadministrativefunctions 矽西华大学硕士学位论文第lv页 variousaPPraisalobjects,aPPraisalPurposeandaPPraisalmethods,thethesisdesign 5aPProPriatePerformanceaPPraisal.ThethesistakesthePerformancefeedbackas theimPortantcomPonentofthePerformanceaPPraisalinordertoimProvethe satisfactionoftheemPloyeesduringtheProcedureandensurethegoodimPlement ofPerformanceaPPraisal. Keywords:emPloyees.Performaneeevaluation;jobanalysis;aPPraisal method;designingscheme 犷西华大学硕士学位论文第V页 目录 AbstraCt二/,/./0二,//.0.//,00.0...//./..,00............././二//////.,111 1绪论.0/.0//.,/.000.0,0/0.//0.00.000二0/.///..,0,000.00.0.00./.,00..,00.1 1.1选题背景及意义...............................................................#4#1 1.2国内外相关研究成果评价......................................................................................2 2员工绩效考核概述二/./,0.,/.0二0.0.0#0//,/0#//00#0#/0#//#/二/#///06 2.1绩效考核的内涵及理论...........................#.#6 2.2绩效考核体系.............................................................................#9 2.3员工绩效考核的流程..............................................#.n 2.4员工绩效考核的原则...................................................#12 2.5员工绩效考核的内容...............................................#13 2.6员工绩效考核的方法....................................................巧 3TS公司绩效考核现状分析二//0.00./0.//,//,/0/0/.0二/.//./.0/.0二0000二,.20 3.ITS公司简介.............................,.............................................-.2 3.ZTS公司现有员工绩效考核办法...........................................................................22 3.3TS公司现行员工绩效考核体系存在的问题.......................................................23 4对TS公司员工绩效考核方案设计二///./00.0./0二//00/.00.00二00./二//.,//.25 4.1确立TS公司的员工绩效考核目标......................................................................26 4.2进行工作分析,明确岗位职责............................................................................26 4.3TS公司员工绩效考核方案设计.......................,.............................................28 4.4绩效考核的周期设计................................#,,,#一33 4.STS公司的员工绩效考核反馈...............................................................................34 5结论及后续研究..,0,/二/,/0./00,00.//...0///0//,/#0#/0#,/0/#,0,39