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A. Initial situation – e-government is a means, a part and an objective of administrative reform 3
B. Need for action – the fields of action result from the gap between vision and reality of e-government 9
C. Options for action – fields of action are prioritized in the e-strategy by the criteria of potential for realization and strategic relevance 19
D. Roland Berger and e-government-projects – our strategic consulting approach encloses the key elements for the realization of e-government 23
E-government supports all the important objectives of administrative reform – so it can be a means, a part and an objective of modernization
E-government is the electronic execution of administrative processes – between administration and the public as well as within the administration
The continuing pressure of social and internal factors strengthens the need for a further administrative modernization
High growth rate of internet usage creates new expectations towards public administration
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