Managing Airports
Managing Airports
presents a comprehensive and cutting-edge insight into today’s
international airport industry. Approaching management topics from a strategic and
commercial perspective, rather than from an operational and technical one, the book
provides an innovative insight into the processes behind running a successful airport.
This ffth edition has been fully revised and updated to refect the many important
developments in the management of airports. It features:
New content on: evolving airline models and implications for airports, self-
connection, digital marketing, sensor and beacon technology, policy decisions and
economic benefts, and climate change adaptation.
Updated and expanded content on: airport privatisation, economic regulation,
technology within the terminal, non-aeronautical innovations, service quality and
the passenger experience.
New and updated international case studies to show recent issues and theory in
practice, including studies from emerging economies such as China, India and Brazil.
Accessible and up-to-date,
Managing Airports
is ideal for students, lecturers and researchers
of transport and tourism, and practitioners within the air transport industry.
Anne Graham is Professor of Air Transport and Tourism Management at the University
of Westminster in London, UK. One of her key areas of expertise and knowledge is
airport management, economics and regulation, and she has over 30 years’ experience of
lecturing, research and consultancy on these topics. She has published widely with recent
books including
The Routledge Companion to Air Transport Management
,
Airport Finance and
Investment in the Global Economy
,
Aviation Economics
and
Airport Marketing
. Between 2013
and 2015 Anne was Editor-in-Chief of the
Journal of Air Transport Management
and is on
the Editorial Board of a number of other journals.
Managing Airports
An international perspective
Fifth edition
Anne Graham。