本研究以中山教育公司为研究对象,探讨教育欧亿·体育（中国）有限公司员工满意度的状况,寻求如何有

效提升员工满意度的方法,并提供人力资源管理上的对策建议。

本研究主要采用问卷调查方式进行,总计发出问卷305份,回收有效问卷287份。

在问卷数据分析上采用了信度及效度分析、描述性统计分析及主成分分析等方法。首先

对问卷进行了信度分析和效度分析,结果表明此次调査问卷的信度和效度都可以接受;

其次根据调查问卷中影响员工满意度的各因素得分状况进行描述性统计;最后以主成分

分析法来确定相关因素对员工满意度的影响权重。

数据分析结果显示:中山教育公司的员工满意度为中等略偏下水平,在此次员工满

意度中的所占权重比较大而满意度又相对较低的因素是工作本身、薪资福利和个人绩效

目标。这些问题使得公司在后续提升员工满意度的工作方面显得有针对性。

依据上述分析结果,本研究对中山教育公司提出如下提升员工满意度的实施方案建

议:完善公司薪资福利体系、引入科学的工作分析、建立科学有效的绩效管理体系。为

了使员工满意度提升实施方案得到有效的实施,就完全发挥其功效,公司还做了以下实

施保障工作,以便能更有效地实施员工满意度提升方案:高层推动、中层有效执行是员

工满意度提升方案成功实施的关键,重视沟通在员工满意度提升过程中的作用,建立以

人为本的企业文化长效机制。

【关键词】中山教育公司,员工满意度,主成分分析

【研究类型】应用研究

Abstract

In this study, the education of Zhongshan company as the research object,

discuss the education industry employee satisfaction,to seek how to improve

methods of employee satisfaction, and provide suggestions on human resource

management.

This research mainly adopts questionnaire survey, a total of 305

questionnaires were sent out, and 287 valid questionnaires were recovered. In

the questionnaire data analysis on the reliability and validity analysis,

descriptive statistical analysis and the principal component analysis method.

First, the reliability analysis and validity analysis of the questionnaire,the

results show that the reliability and validity of the questionnaire are acceptable;

secondly according to the descriptive statistics of each factor score of the impact

of employee satisfaction questionnaire; the principal component analysis

method to determine the relative weights of factors effect on employee

satisfaction.

The results of data analysis showed that: Zhongshan education company

employee satisfaction is on a lower middle level, the weights of the factors in

employee satisfaction in the relatively large and satisfaction is relatively low in

the work itself, salary and welfare and personal performance goals. These

problems make the company work in follow-up to improve employee

satisfaction is targeted.

According to the analysis results, the paper puts forward the following to

improve the implementation scheme of employee satisfaction and suggestions