Future of Work
Employer’s Edition
Pulse Check
OCTOBER 2022Executive Summary
We surveyed executives from 350 companies on 12Executives say creating stronger, more generative
critical dimensions of the future of work. leaders, building new flexible talent models, and
ensuring always-on learning are the most important
Organizations are in early stages of creating new work dimensions, yet companies have made little
models and addressing other future-of-work dimensions. progress addressing them.
Most organizations are focusing on office-based Executives worry about hybrid work’s negative
employees rather than making work better for their impact on employee satisfaction and sense of
“deskless” workers, such as factory or frontline workers, belonging, but remote/ hybrid workers report positive
who cannot work remotely. Industries such as energy and sentiment on these issues.
consumer products, which have a higher share of
deskless workers, are lagging.
Sources: BCG Future of Work Global Employer Survey 2022; BCG analysis.Future-of-work initiatives fall into four broad categories and 12 dimensions
How we work How we leadHow we organize What we need
Embrace disruptionEmpower and inspire Responsive and resilientSet the stage
· Customer relationships· Generative leadership· Adaptive organization · Employee value proposition
· Work models· Purpose-driven culture· New and diverse talent· Location, space, design,
· Ways of working · Societal impact modelsand travel
· Always-on learning · Tools and technology
For details, see Appendix on slide 13.
Sources: BCG Future of Work Global Employer Survey 2022; BCG analysispanies are not investing equally in all 12 dimensions
FUTURE-OF-WORK READINESS PER DIMENSION (%)
4 5 3
10 12 10 12 9
18 18 13 12
25
31 25
29
36 30
38 34 35
34 33
38
65
49
52
3853
38 44 44 48 51
43
32
22 20
11 14 13
5 5 9 9 6 6 9
Adaptive New diverse Space and Always-on Generative Tools and EmployeeESGCustomer Ways of CultureWork
organization talent location learning leadership technology value relationships working models
proposition
We are industry leading We are trying, piloting, rolling out We are starting to explore We are nowhere
Sources: BCG Future of Work Global Employer Survey 2022; BCG analysis.
Note: Readiness possible answers were: We are nowhere; we are starting to explore; we are trying, piloting, or rolling out; and we are industry leading.Many of the most important dimensions, such as generative leadership, require
greater focus
STARTING
s
TO EXPLORE s
e Key gaps to address
in
d Adaptive organization
a
e
RNew and diverse
Always-on learningtalent models
Location, space, Tools and technology
design, and travelGenerative
Societal leadership
impact
Employee value
proposition
Customer relationships
Ways of working
Purpose-driven culture
Companies advanced,
room to improve
Work
TRYING, models
PILOTING,
Importance
ROLLING OUT
SOMEWHAT IMPORTANT IMPORTANT VERY IMPORTANT
Sources: BCG Future of Work Global Employer Survey 2022; BCG analysis.
Note: Matrix represents a zoomed-in view into aggregated readiness-importance priorities for all respondents. Importance scale consists of: Not important, somewhat important, important, and very Important. Readiness scale consists of: We are
nowhere; we are starting to explore; we are trying, piloting, or rolling out; and we are industry leading.