I 摘要 随着知识经济时代的到来，企业中的工作类型往往具有信息密集型的特征，员工 也以知识型员工为主。为吸引人才和提升组织的人力资本，企业需要构建好和维护好 组织内部的人才培育体系。其中企业对新员工的培训已经成为企业人力资源管理所要 解决的核心问题之一，这一问题在民营企业中尤为突出。因为民营企业往往在人力资 源管理体系的建设上较为缺失，尤其是科学的培训制度有着显著的缺位。本文以企业 新员工培训相关理论为基础，通过对新员工培训相关的文献回顾和梳理，采用问卷调 查与案例研究的相结合的研究方法，对民营企业卓博公司的新员工培训现状进行了实 证调研。通过对收集到的一手数据的分析发现 卓博公司目前在新员工培训管理实践中 存在的系列问题，并将其归纳为企业、个体与环境三个方面的问题。此外，结合新员 工培训相关理论以及卓博公司新员工培训问题，从企业层面、个体层面和环境层面三 个维度提出了相对应的对策和建议。本文的主要创新点在于依托卓博公司自身的网络 资源，提出构建企业内部的网络学习平台，使以企业为主导的培训转向以员工自身学 习为主导的自我动态化培训，提升新员工培训中的知识吸收和运用效果，以期完善卓 博公司现存的新员工培训体系。本文最后讨论了对于人力资源管理实践的理论与实践 的贡献，并指出了本文中可能存在的不足。本文的研究成果能够加深企业对于新员工 培训的认识，尤其是在培训体系建设上较为薄弱的民营企业。 关键词，民营企业；新员工培训；问题及对策；卓博公司Abstract Abstract With the advancement of knowledge economic, the job of organizations is usually characterized by information-intensity and employees are knowledge workers as well. Thus in order to recruit excellent employees and improve the quality of organizational human resource captial, it is impreative for enterprises to build and cultivate employee training system. Enterprise training for new employees has become one of the core issues to be solved by enterprise human resource management, which is particularly prominent in private enterprises. Based on the theory of new employee training, this essay investigates the status of new employee training in Zhuobo private enterprises by reviewing and combing the literature related to new employee training and using a mixed method of questionnaire survey and case study. Through the analysis of the data empirically, Zhuobo’s current series of problems in the training practice of new employees are found and summarized into three aspects: enterprise, individual and environment. In addition, combined with the new employee training related theory and Zhuobo company new staff training issues, the corresponding countermeasures and suggestions are proposed from the three dimensions of enterprise level, individual level and environment level. The main innovation of this paper lies in relying on Zhuobo’s own network resources, and proposes to build an internal network learning platform, so that enterprise-led training will be transferred to self-dynamic training led by employees’own learning, in order to improve the existing Zhuobo company. New employee training system. Finally, the author discusses the contribution of this essay to the theory and practice of human resource management practice, and points out the possible limitations in this thesis. The research results of this thesis can deepen the understanding of new employees training, especially private enterprises. Key Words: private enterprises; new employees training; problems and solutions; Zhuobo company目录 III 目录 第 1 章 概述.........................................................................................错误。未定义书签。 1.1 研究背景......................................................................................................................1 1.2 研究目的......................................................................................................................2 1.3 研究意义......................................................................................................................2 1.3.1 实践意义...........................................................................................................2 1.3.2 理论意义...........................................................................................................2 1.4 研究方法......................................................................................................................3 1.4.1 文献阅读法.......................................................................................................3 1.4.2 案例研究法.......................................................................................................3 1.4.3 问卷调查法.......................................................................................................4 1.5 主要研究内容..............................................................................................................4 1.6 概念及理论研究..........................................................................................................6 1.6.1 民营企业的相关概念.......................................................................................6 1.6.2 员工培训的相关内涵.......................................................................................6 1.6.3 培训特点及特征.............................................................................................10 1.6.4 员工培训相关理论与研究.............................................................................11 1.6.5 总结.................................................................................................................14 第 2 章 卓博公司及其员工培训现状.................................................................................15 2.1 卓博公司的基本信息................................................................................................15 2.1.1 公司简介.........................................................................................................15 2.1.2 组织结构.........................................................................................................15 2.2 卓博公司新员工需求现状以及结构分析................................................................16 2.2.1 卓博进行战略扩张，使得新员工需求激增.................................................16 2.2.2 卓博公司新员工结构分析.............................................................................17 2.3 新员工培训实施项目................................................................................................18 2.4 新员工培训实施效果的调研设计............................................................................18 2.5 新员工培训结果分析................................................................................................21 2.5.1 性别分析.........................................................................................................21 2.5.2 参加培训次数分析.........................................................................................22 2.5.3 维度分析.........................................................................................................24 2.5.4 新员工培训后知识管理效果分析.................................................................25 第 3 章 卓博公司新员工培训存在的问题分析及总结.....................................................28目录 3.1 企业层面....................................................................................................................28 3.1.1 企业对新员工培训概念认知的不足.............................................................28 3.1.2 卓博公司没有坚持培训所应当坚持的原则.................................................28 3.1.3 没能合理整合自身的培训优势资源，实现协同.........................................29 3.1.4 缺乏完善的新员工培训体系.........................................................................29 3.1.5 缺乏系统性、持续性、灵活性的培训方案.................................................29 3.1.6 培训缺乏针对性，无法很好满足知识型员工的需求.................................30 3.2 个体层面....................................................................................................................30 3.2.1 员工对自身知识技能的认识不足、应用欠佳........................................