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知识管理理论是近三十年左右才出现的一个年轻的理论。随着经济的迅猛
发展,知识管理理论的研究也日新月异。对于知识管理的研究和应用,已经涉
及到组织科学、计算机科学、战略管理等多个学科,和高校、图书馆、IT 等诸
多知识密集型领域。而在工程领域的知识管理研究和应用却很少见。
本文以知识管理理论为基础,以从事国际电力工程建设的 H 公司为研究背
景,结合工程实际,通过对 H 公司的知识管理现状和 PowerOn 系统的应用分析,
对H公司项目管理体系中的PowerOn系统进行了从框架到功能模块的知识管理
改进,以使该系统初步具备知识管理功能。同时,设计了实施系统改进的实施
措施,并从技术、组织、制度层面,设计了保障体系,以期为进一步在 H 公司
建立知识管理体系奠定基础。
本文首先对知识管理理论的相关概念进行了介绍,并对知识管理理论和
PowerOn 系统在电力工程欧亿·体育(中国)有限公司的应用进行了分析。在第二章,具体阐述了 H 公
司 PowerOn 系统中包括支付管理、费用管理、图纸文档、设备管理、人力资源、
经营开发、合同管理等在内的 13 个主要功能模块的内容及逻辑联系,并分析了
公司各部门对 PowerOn 系统的应用现状。接着,又以工程项目的生命周期为主
线,对 PowerOn 系统在市场开发、投标报价、项目执行、售后服务等阶段所存
在的知识管理层面的问题进行了分析。第三章,首先针对上述问题,对 PowerOn
系统在市场开发、投标报价、项目执行、售后服务等阶段进行了知识管理的框
架性改进设计。在此基础上,又对经营开发、图纸文档、设备管理、合同管理、
费用管理、物流管理、财务管理、预算管理、决算管理、沟通管理等具体模块
进行了功能结构性知识管理改进设计。以此从宏观到微观对 PowerOn 系统进行
整体的知识管理改进。最后,第四章,提出了建立知识管理改进工作组、改进
试点及绩效评价机制等知识管理改进的实施措施,并分别从技术、组织、制度
等层面阐述了的知识管理改进的保障措施。
关键词:知识管理;PowerOn 系统;改进哈尔滨工业大学工商管理硕士学位论文
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Abstract
The 21
st
century is an era of knowledge economy. People gradually realize that
knowledge has been becoming a new element of productive forces, and playing a
more important role in economy growth. The management of knowledge and the
application of it, will be one of the determinative factors that can make enterprises
stay in the market in the trend of economic globalization.
Knowledge management (KM) is a young theory that just emerged in the last 30
years. The study of KM has been changing constantly along with the soaring of
economy. The study of KM has reached to many disciplines such as organization
science, computer science, strategic management etc. And the application of KM
has also reached to many knowledge-intensive fields such as universities, libraries
and IT etc. But we seldom see the study and application of KM in the field of
engineering.
Based on KM theory, this paper analyses the application conditions of KM and
PowerOn system in H Company, improves the PowerOn system from structural
level to modular level in order to provide the system with KM function.Furthermore,
to make basis for the establishing of KM system in H Company, this paper also
designs a series of measures to guarantee the implementation of KM improvement
and the operation of KM system.
Firstly, this paper introduces KM related concepts, and the applications of KM and
PowerOn system in power engineering field. Secondly, we state the content and
relationships of main modules such as payment management, cost management,
drawing management, equipment management, marketing management, contract
management etc., and analyse the status of the application of PowerOn in H
company. Moreover, based on the lifecycle of power engineering, this paper
analyses the conditions of the application of KM. Thirdly, against the foresaid
issues, this paper makes a framework improvement of KM and further designs
several important modules to improve KM function. Finally, from the view of
technics, organization and mechanism, this paper brings out suggestions to
guarantee the implementation of KM improvement.
Keywords: Knowledge Management, PowerOn System, Improvement
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