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民航业作为日益大众化的交通运输业,近几年取得了长远的发展和进步,特
别是许多民营航空公司的进入使得民航领域的竞争也日益激烈,这就使得机场员
工承受着越来越大的工作压力。作为机场安检人员,他们的工作是与航空的安全
息息相关,他们在工作中不仅仅承受着数量和速度的考验,同时也承受着安全的
压力。随着民航业的快速发展,坐飞机的乘客数量越来越多,这使得他们的工作
压力和工作强度也不断增大。如果机场安检人员压力增大,不仅影响着他们的工
作效率,而且还影响着机场的服务水平,更是对航班的安全产生无法估计的负面
影响。
本文通过对大连周水子机场安检人员进行调查研究,得出安检人员的工作压
力的来源,分析出安检人员工作压力带来的对员工个人、家庭和工作的负面影响。
因此,有必要针对大连周水子机场安检人员的工作现状进行分析,特别是对其工
作压力的现状进行分析,通过数据分析和调查问卷的方式分析其工作压力的来源
和产生的原因,并从个人、群体和组织三个层次提出相应的对策和建议,实现有
效的减缓压力,提高工作效率。
关键词:安检人员,周水子机场,压力管理Work Stress and Management
Countermeasure for Employees in Dalian
Zhoushuizi Airport
ABSTRACT
With the deepening of China's market economy and improvement of internal
competition between industry is particularly intense, comprehensive organization for
the employees ability and personal qualities also have higher requirements , which
makes the work of employees within the organization intensity the increase in
pressure increases. Along with the increased intensity of work is that staff increase in
psychological and physiological problems . In this context , companies began to focus
on how to staff decompression, academic scholars have begun to pay attention to this
issue.
Aviation industry as an increasingly popular transportation in recent years has
made a long-term development and progress , especially so many private airlines to
enter the field of civil aviation and more competitive , which makes the airport staff to
bear an increasingly work pressure. As airport security personnel , they work closely
with the aviation safety , not only in the work they bear the number and speed of the
test, but also under a safe pressure . With the rapid development of the civil aviation
industry , the increasing number of passengers by air , which makes their work stress
and strong not short increases. If the pressure increases airport security personnel , not
only affects the efficiency of their work , affecting the level of service the airport , it is
the safety of the flight generate incalculable negative impact.
Based on the Dalian Zhoushuizi Airport border control officers conduct research ,
draw security personnel working pressure source , analyze the security staff
employees working pressure brought on by individuals and families , the negative
impact of the work . It is therefore necessary for the Dalian Zhoushuizi airport border
staff to analyze the situation , especially in its analysis of the current situation of the
working pressure , through data analysis and questionnaire was used to analyze the
sources of stress and their work causes and individual , three levels of groups and
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