近几年,伴随我国经济的飞速发展,国内银欧亿·体育（中国）有限公司取得了明显进步,但国内银行

的业务流程存在着重大弊端,需要进欧亿·体育（中国）有限公司务流程再造,进行创新,主动适应市场需

求,提高核心竞争力。从大环境看,建设流程银行,逐渐由部门银行改革为流程银

行是我国银欧亿·体育（中国）有限公司目前的一大趋势,这一进程中,业务流程再造是重中之重,是实现

目标的根本途径。从目前A行自身来看,为了获得长远发展,在产品和服务上取得

更大的优势,需要进欧亿·体育（中国）有限公司务流程再造,在业务处理上更有效率,提高客户满意度。

首先,本文对国内外银欧亿·体育（中国）有限公司务流程再造理论进行了研究,得出进欧亿·体育（中国）有限公司务流程再

造,建设流程银行的必要性和重要性,对业务流程再造相关理论进行说明,为本文

奠定研究的理论基础。

其次,立足国内,了解国内商业银行目前在业务流程再造方面的现状,对比其

与传统模式的优劣,借鉴其科学之处,分析其问题所在。

再次,介绍了A银行经营现状及目前业务流程再造的一些成效,并针对A银行

目前实际情况,结合A欧亿·体育（中国）有限公司务流程方面存在的问题,在新的形势下,对业务战略目

标和方向选择进行重新定位,进一步分析如何具体进欧亿·体育（中国）有限公司务流程再造的优化,对业

务流程再造优化进行设想和对策建议。

最后,对本文作出总体结论和展望。业务流程再造是A行管理变革的重要途径,

通过对如何建立更高效的业务流程再造进行了探索,从业务流程再造的主要内容、

措施、保障和主要环节上进行了阐述,从而优化A银欧亿·体育（中国）有限公司务流程再造、组织流程再

造,以控制风险,提高流程效能,克服部门银行模式的局限,最终目标达到提高核

心竞争力,推动A银行整体业务流程再造的发展。

关键词:流程银行,业务流程再造,业务转型

I

Abstract

Abstract

In recent years, with the rapid development of China's economy, the domestic

banking industry has made significant progress, but significant drawbacks are also

existing for domestic banking business processes, which need for business process

reengineering and innovation in order to actively adapt to market demands and

enhance core competitiveness force. Constructing process bank from sector bank is

currently a major trend in the banking.This process, business process reengineering

is the most important, is the fundamental way to achieve goals. From the bank A's

current situation, in order to obtain long-term development of products and services

made in the greater advantage,we need business process reengineering to make

business process more efficient to improve customers,s satisfaction,

Firstly,this article studies domestic and foreign banks business process

reengineering theory, understands the necessity and importance of process bank and

business process reengineering,and explain Business process reengineering theory

for this article.

Secondly, this article grasps current status of domestic commercial banks in

BPR aspects based on domestic situation, and also compares with the traditional

model for pros and cons.

Then, As for the current situation and operational management status of Bank A,

it needs repositioning to strategic goals and direction selections under the new

situation, to make furtiier analysis and vision of how to carry on business process

reengineering.

Finally, it make the conclusions and recommendation.This article elaborates the

main content,measures,guarantee and link by exploring how to build efficient

business process reengineering5thereby building new business process,

organizational processes,in order to improve core competitiveness and promote the

overall BPR development for Bank A.

Key words: process bank, business process reengineering, business

transformation