文本描述
To:
Understand where Process Mapping fits into MEDIC
Understand what is a Process Map
Understand why a Process Map is necessary
Learn the components of a Process Map
Review examples of Process Maps
Learn how to create a Process Mapping
Execute a Process Mapping exerciseA Process Map is a graphical illustration of the ACTUAL – “As is” – process that allows us to produce one unit of product, data, or information.
The Process Map depicts each unit operation or task in the process.
Generally, there are two types of Process Maps
Flow Chart
Deployment Flow Diagram
Normally one person does not have a complete understanding of the entire process, therefore the Process Map becomes:
An agreed upon foundation for the team activity
A view of where your activity fits into the overall process
Identification of outputs needing measurement studies
Identification of outputs for capability studies
Opportunities for identification and elimination of non-value add steps
If you have the data, estimates of:
Defects Per Million Opportunity (DPMO)
Cycle time (CT)
Cost Of Poor Quality (COPQ)
Your first attempt to identify all of the X’s that may impact the process.
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