《咨询顾问必备工具书(全英文版)》(369页).rar CONTENTS Topical　Index　vii Preface　xiii PART　I:　ASSESSMENT　QUESTIONNAIRES　TO　STUDY YOUR　CLIENT＇S　NEEDS　1 1.　Does　Your　Client＇s　Business　Strategy　Make　Sense?　3 Gina　Vega 2.　How　Motivating　Is　Your　Client＇s　Organization?　9 Dean　Spitzer 3.　What　Does　a　Team　Need　to　Improve?　14 Kevin　Lohan 4.　Is　It　a　Learning　Organization?　20 Michael　Marquardt 5.　Does　Your　Client＇s　Strategic　Plan　Give　Them the　Competitive　Edge?　24 Tom　Devane 6.　What　Makes　Teams　Effective?　38 George　Truell 7.　Why　Isn＇t　the　Team　Making　Decisions?　44 Janet　Winchester-Silbaugh 8.　How　Do　Your　Clients　View　Their　Organization＇s Performance?　50 Scott　Parry 9.　What　Needs　Changing　in　Your　Client＇s　Organization?　55 Ernest　Schuttenberg 10.　What　Are　Your　Client＇s　Leadership　Competencies?　60 Joan　Cassidy iii Copyright　2001　The　McGraw-Hill　Companies,　Inc.　Click　Here　for　Terms　of　Use. 11.　What　Are　Your　Client＇s　Coaching　Strengths?　67 Scott　Martin 12.　Have　Your　Clients　updated　Their　Job　Requirements Recently?　79 Gaylord　Reagan 13.　Are　You　Making　Effective　Contact　with　Your　Client?　86 Hank　Karp PART　II:　HOW-TO　GUIDES　FOR　SOLVING　YOUR CLIENT＇S　PROBLEMS　93 14.　How　to　Plan　and　Analyze　Surveys　95 David　Chaudron 15.　How　to　Make　Appropriate　Use　of　Four　Organizational Assessment　Tools　108 Cathleen　Smith　Hutchison 16.　How　to　Coach　Employees　through　Change　116 Nancy　Jackson 17.　How　to　Initiate　and　Manage　Change　124 Nora　Carrol 18.　How　to　Involve　People　in　Decisions　That　Affect　Them　134 Stephen　Haines 19.　How　to　Motivate　Others　140