FOREWORD AND OBJECTIVE    This document seeks to answer 4 questions CRITICAL ELEMENTS FOR IMPACT 3 OUT OF 4 STRATEGIES THAT FAIL DO SO BECAUSE OF THE  ORGANIZATION’S INABILITY TO EXECUTE ORGANIZATIONAL WORK GROWING IN IMPORTANCE COMPETITORS HAVE BRANDED ORGANIZATION TOOLS EVOLUTION IN McKINSEY’S APPROACH A CRITICAL CAVEAT CORE FRAMEWORKS “HIGH-PERFORMANCE COMPANY” ATTRIBUTES ATTRIBUTES OF AN HPO ATTRIBUTES OF AN HPO (CONTINUED) PERFORMANCE AND EMPOWERMENT AT HPOs TRANSFORMATION PATH McDONALD’S WINNING FORMULA IMPROVING ORGANIZATIONAL PERFORMANCE PIVOTAL JOBSWhat people must do CONTRAST ANALYSISPivotal jobs: store manager, chain retailer CONTRAST ANALYSIS BY PERCENTAGE OF TIME SPENTPivotal job: area operations manager ORGANIZATIONAL DESIGN LEVERS AT McDONALD’S ORGANIZATIONAL DESIGN LEVERS AT McDONALD’S STRUCTURAL OPTIONS CHANGE BOARD CHANGE BOARD – CHAIN RETAILER EXAMPLE ......